Capital Market players are under unrelenting pressure to lower their operational costs in a market plagued by low margins, industry consolidation, and increased global competition. Hard-pressed to squeeze more efficiency out of the business, banks are evaluating processes which might potentially be outsourced. Financial Services organizations who earlier saw cost benefit and enhanced domain embedded solutions as the primary expectation from their offshore partners have now advanced to seeking value-added benefits through gain sharing models, productivity improvements, and bundled outsourcing.
Prixim Infowares is well positioned to address these current and anticipated challenges. Our Capital Markets practice provides innovative solutions through an intelligent mix of business processes and technology. We provide voice capabilities such as Customer Service, Help desk Services, Sales and Collections have given us an edge over our competitors in an environment where clients are seeking partners for voice and back-office operations with a good touch and feel for their end customers.
Prixim Infowares was an early mover in the BPO industry and is a pioneer in many of the Capital Markets areas that have given strength to the concept of Business Process Management. Our value addition to the world of BPO includes sustained and consistent client bases that have grown in size and scope, spanning from various geographies and industry sub-verticals.